Shipping policy

Good things take a few days. So does a shirt made to order. Here's what happens after you hit "Buy".

Where we ship

We currently ship within the United States (all 50 states, plus Puerto Rico and US territories). We don't ship internationally yet (Canada is first on our list), so stay tuned.

Processing time (made to order)

Every Base Lodge Supply Co. shirt is printed on demand after you order. Nothing sits in a warehouse. Production usually takes 2–5 business days and can take up to 10 business days during peak periods like the holidays. Business days are Monday through Friday, excluding holidays.

Shipping rates

Shipping is calculated at checkout. Your cost depends on where it's going and how many items are in the order:

Destination	First item	Each additional item
Tees, United States (Standard)	$4.95	$2.40
Hoodies & crewnecks, United States (Standard)	$8.79	$2.09

All prices are in US dollars. Example: two tees to a US address = $4.95 + $2.40 = $7.35 shipping. Tees and sweatshirts are made at different facilities and may arrive in separate packages, so an order with both adds the two rates together (e.g. one tee + one hoodie = $4.95 + $8.79 = $13.74).

Delivery times

Once your order ships, typical transit times are:

Destination	Transit time after shipping	Total estimate (production + transit)
United States (lower 48)	3–7 business days	about 5–12 business days
Alaska, Hawaii, Puerto Rico & US territories	add 7–12 business days	about 12–24 business days

These are estimates, not guarantees. Weather, carrier backlogs, and customs can slow things down, and we can't control carrier delays. Ordering for a trip or a gift? Give yourself some extra runway.

Military (APO/FPO/DPO) and PO box addresses: please email us before ordering so we can confirm we can get it there.

Tracking

As soon as your order ships, we'll email you a shipping confirmation with a tracking link. Tracking can take 24–48 hours to show movement after the label is created, so don't panic if it's quiet at first. Can't find the email? Check your spam or promotions folder, then email us.

Double-check your address

Please make sure your shipping address is complete and correct at checkout, including apartment or unit numbers. If you spot a mistake, email us within 12 hours of ordering and we'll fix it if your shirt hasn't gone into production yet.

If a package is returned or undeliverable because of an incorrect or incomplete address, we can reship it once you cover the cost of the replacement shirt and shipping. See our Refund Policy for details.

Lost or damaged in transit

If your package goes missing or arrives damaged, we've got you covered. See the Lost, late, or stolen packages and Misprints, damage, defects sections of our Refund Policy.

Holiday orders

Carriers get slammed between Thanksgiving and New Year's. We'll post our holiday order cutoff dates on the site each season. Order before the cutoff for the best chance of arriving before the big day. After that, it's a race against the snowplow.